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ALL STOCK ORDERS SHIPPED THIS WEEK!


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Delivery

Delivery Charges

Delivery charges vary depending where you are in the world, they are very reasonable.  You can check your shipping costs by clicking 'Calculate Shipping' in your shopping basket.  UK delivery is £4.99 and the rest of the world is £6.99.

Stock or Made-to-Order?

We pride ourselves on being able to offer 2 choices – the widest range of Turbo ‘in stock’ items in the world backed up by a wonderful bespoke service that allows you to choose made-to-order items if you need an unusual size or a specific design.

We are in complete control over the delivery schedule of stock items and these are delivered very quickly but we have no control over the length of time that it takes for made-to-order items to arrive.  Sometimes this can take weeks, or (very rarely) even months. Please be aware of this when you order made-to-order swimwear.

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BUYING FROM STOCK SWIMWEAR GIVES YOU A MUCH FASTER DELIVERY!

We are rapidly building up our Turbo swimwear stock so we can offer our customers much faster deliveries.  To see the items we have in stock, please click the TURBO STOCK link on the left.  You will need to know the size you require first. All orders from our TURBO STOCK sections are readily available and are shipped within 5 working days.  If your order contains ‘made-to-order’ items, the completed order will be sent when all items are ready for shipping.  If you order a mixture of made-to-order and stock items, the order will be delivered when the made-to-order items are available.

MADE-TO-ORDER TURBO SWIMWEAR

We carry lots of stock for when you need a quick delivery but, of course, we continue to offer ‘made-to-order’ items too.  These allow us to cater for customers who like rarer designs or need unusual sizes.  Some customers who chose made-to-order swimwear are lucky enough to have an item that no one else in the world has!  So, this can sometimes take a while for delivery, between 1 - 8 weeks (occasionally longer). To see these items please click on the MADE TO ORDER SWIMWEAR link to the left.

MIXED MADE-TO-ORDER AND STOCK ORDERS

If your order contains stock items and made-to-order items your order will be delivered when the made-to-order items are ready.  If you need an order in a rush it is best not to mix these two types as it will delay your order.  However, for larger orders (over £200), we will ship in more than one shipment.

Order Status Changes

Awaiting Fulfilment

If your order status changes to 'Awaiting Fulfilment', this means that your order has gone through successfully and is ready to be processed.

Awaiting Manufacture

If your order status changes to 'Awaiting Manufacture', this means that your products are on order from our manufacturer. If they already have them in stock, delivery can take less than a week, although often it's longer.  Some of our items are not carried in stock and are therefore manufactured especially for you.  This can take up to 12 weeks (occasionally longer).  

Shipped

When your order status changes to 'Shipped', this means it has left our UK premises and is on its way to you.  We use Royal Mail who aim to deliver to European destinations within three to five working days, major cities worldwide within five working days and other destinations within seven working days.  All orders, once shipped, are tracked by the Royal Mail internally, the service we use does not issue external tracking details, so we will have no tracking number that we can give you.

IMPORTANT - Getting in touch about your order

If your order contains 'made-to-order swimwear, we cannot advise exactly when your delivery will be.  However, if more than 12 weeks have passed since you placed your order, please get in touch so that we can investigate the delay and give you an update - info@turboswimwear.co.uk

Where is my made-to-order swimwear?

When you place an order for Turbo made-to-order swimwear it might take a few weeks to arrive.  When we authorise manufacture of your individual swimwear piece, it may be manufactured within a week, or it may need to go into a queue - Turbo swimwear is very popular and at busy times you may have to wait a while.  People who have worn Turbo for years know that it is worth the wait!

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Stock and Made-to-Order Swimwear
How to tell the difference ....


Stock (definitely the best choice!)


All stock items are located in the TURBO STOCK SWIMWEAR category here

All stock items have an SKU that begins with the word 'STOCK'.
E.g. STOCK79348-0508M - The letter at the end denotes the size.

All stock swimwear has the size of the item in its name.
E.g. Turbo JUNGLE Wide Strap Swimsuit Size XL

Stock swimwear is usually dispatched within one week.

Made-to-Order


Made-to-order swimwear is located in the TURBO MADE-TO-ORDER SWIMWEAR category here

All made-to-order items have an SKU that begins with a number.

E.g. 79348-0508

Made-to-order swimwear can be ordered in any size, so it's a great option of you can't find a stock design you like, in your size.

However, you will need to be very patient. We order made-to-order swimwear direct from the manufacturer, it can take weeks or even months to arrive. We always recommend that you check stock items first.